Community Pharmacy Assurance Framework (CPAF)


The Community Pharmacy Assurance Framework was developed by NHS Primary Care Commissioning as a toolkit to assist Primary Care Trusts in assessing compliance and quality under the Community Pharmacy Contractual Framework (CPCF)

The LPC recommend that contractors familiarise themselves with the PSNC’s advice page on contract monitoring and CPAF.

Should a pharmacy contractor have any queries or question regarding the monitoring process, or require advice and support around a monitoring visits, the LPC is available for support, just contact us.

The LPC support the use of the Community Pharmacy Assurance Framework (CPAF) by NHS England and recommend that contractors complete the CPAF module on PharmOutcomes, we have produced a guide to support contractors in doing so.

For more information on the following please click here to visit the PSNC website:

  • Contract Monitoring
  • Community Pharmacy Assurance Framework (CPAF)
  • Contract monitoring for 2017/18
  • Contract monitoring visits
  • Monitoring the use of SOPs
  • Recording advice, interventions and referrals in community pharmacies

CPAF Screening Survey 2018: Deadline extended to 6th July 2018

Community pharmacy contractors are reminded that they have until Friday 6th July 2018 to complete the 2018/19 Community Pharmacy Assurance Framework (CPAF) screening questionnaire.

PSNC recommends that any contractor who has yet to do so takes immediate action. It should only take approximately 20 to 30 minutes to complete.

All contractors should have received a link to complete the screening questionnaire in an email sent to the pharmacy’s premises shared NHSmail account*. If a contractor has not received the survey link, they can use this link and enter the pharmacy F code to access the survey.

The questionnaire has been revised for 2018/19, with two new questions (see our previous news story). PSNC has published PSNC Briefing 032/18: CPAF screening questionnaire changes which explains these changes and provides clarification on some of the questions asked. It also contains the screening questionnaire in full so that contractors can view all the information prior to completing it.

For further guidance and FAQs, please visit our contract monitoring webpage or NHS Business Services Authority’s website.

*Accessing the survey via this email will demonstrate that the pharmacy can receive NHSmail. If you also send an email from your NHSmail account, you will then meet the NHSmail Quality Payments gateway criterion: ‘On the day of the review, pharmacy staff at the pharmacy must be able to send and receive NHSmail from their shared premises NHSmail account’.


For who to contact at NHS England with regarding CPAF

Please refer to the Pharmacy Contact List for NHS England, Yorkshire & Humber which can be found here